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After Sales

How did it go?

Thank you for using our technical services. At IBC SOLAR, we are committed to continually enhancing our service delivery, and we would greatly appreciate your honest feedback.

After-Sales Feedback

We appreciate your feedback.

Name & Surname*

Contact number*

Email*

Company name*

Call rating survey

What did you like most about the service call?

What could we improve for future service calls?

Selling opportunities

Did the technical Support suggest any additional products or services that might benefit you? If so, what were they?

Process and Implementation Feedback

How easy was it to schedule the service call?

Very Easy

Easy

Neutral

Difficult

Very Difficult

Did the service technician arrive within the scheduled time window?

Yes

How satisfied are you with the overall service process, from scheduling to completion?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

If dissatisfied please elaborate?

Target Plan and Improvement

On a scale of 1 to 10, how likely are you to recommend our services to others?

Do you have any suggestions for how we can improve our service delivery?

Would you be interested in participating in future feedback surveys?

Yes

Implementation

Would you be interested in a follow-up consultation with one of our specialists to discuss further opportunities for optimizing your current setup?

Yes

Would you like to receive information about upcoming promotions and offers?

Yes

Any additional comments or suggestions

Don't fill this field!

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